Insurance Claims Manager

7 days ago


Brisbane, Queensland, Australia beBeeClaims Full time
Claims Management Specialist Job Description

We are seeking an experienced Claims Management Specialist to provide responsive and proactive claims management services for our members. This is a great opportunity to work with a dynamic team and contribute to the success of our organization.

  • Provide professional, proactive and efficient customer service & claims management in conjunction with accurate & compliant information.
  • Actively display our values by working in a collaborative manner with others, seeking ways to participate in employee engagement initiatives.
  • Participate in building and sustaining a high level of performance, accountability collaboration and capability within the team. Identify and raise training and improvement opportunities across the business to assist in reducing future complaints.

About You:
- Experience in insurance claims or pet health or veterinary industry.
- Passionate about delivering excellent customer service.
- Ability to collaborate, work well in a team and have a positive impact on engagement.
- Ability to communicate and listen effectively.
- Ability to problem solve, negotiate & display decision-making skills.
- Developed computer skills.
- Excellent time management skills.
- Ability to manage varying workloads and pressures.

Why Join Our Team?
At our organization, we value diversity and inclusion. We aim to create a workplace that reflects the communities we serve. If you have any support or access requirement, please advise us at the time of applying.

Our Benefits:
As a valued member of our team, you will have access to a range of benefits including financial benefits, discounts on various products and services, flexible working options and professional development opportunities.



  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The Role**As our new Claims Consultant, you will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims while consistently delivering high levels of customer service. The role reports to the Pet Health Claims Team Leader and is primarily site based in our Toowong...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The Role**Reporting to the Pet Health Team Leader, you will be responsible for administering claims in a timely manner while delivering consistently high levels of customer service. The role is primarily site based in our Toowong office. Your main duties and responsibilities may include, but will not be limited to;- With a high attention to detail,...


  • Brisbane, Queensland, Australia beBeeClaim Full time $68,800 - $87,600

    Claims Resolution SpecialistOur team is seeking a seasoned Claims Resolution Specialist to manage residential building insurance claims from lodgement to resolution.Manage residential building insurance claims from lodgement to resolution, ensuring timely and satisfactory outcomes for policyholdersMake informed decisions on claims within authority,...


  • Brisbane, Queensland, Australia beBeeClaims Full time $90,000 - $120,000

    **Job Title:** Senior Claims Service ConsultantManage a portfolio of motor claims, including third party repairs and demands in a timely and cost-effective manner.Maintain a high standard of customer service with internal and external customers while building professional relationships.Handle a high call volume, ensuring prompt resolution and staying...


  • Brisbane, Queensland, Australia beBeeClaims Full time $100,000 - $130,000

    About the RoleWe are seeking an experienced claims professional to manage a portfolio of motor claims, ensuring timely and cost-effective resolution. This role involves:Managing a high volume of claims, including third-party repairs and demands.Maintaining a high standard of customer service while building relationships with internal and external...

  • Claims Executive

    2 weeks ago


    Brisbane, Queensland, Australia Insurance House Full time

    OverviewJoin to apply for the Claims Executive role at Insurance House. This role is part of the integration of Network Insurance Group and Insurance House within Steadfast Group. We are looking for a Claims Executive to manage a portfolio of property claims and proactively support successful outcomes through strong client advocacy and claims...

  • Claims Executive

    2 weeks ago


    Brisbane, Queensland, Australia Insurance House Full time

    OverviewJoin to apply for the Claims Executive role at Insurance House. This role is part of the integration of Network Insurance Group and Insurance House within Steadfast Group. We are looking for a Claims Executive to manage a portfolio of property claims and proactively support successful outcomes through strong client advocacy and claims...

  • Claims Executive

    7 days ago


    Brisbane, Queensland, Australia Insurance House Full time

    OverviewJoin to apply for the Claims Executive role at Insurance House.This role is part of the integration of Network Insurance Group and Insurance House within Steadfast Group.We are looking for a Claims Executive to manage a portfolio of property claims and proactively support successful outcomes through strong client advocacy and claims...

  • Claims Executive

    3 days ago


    Brisbane, Queensland, Australia Insurance House Full time

    OverviewJoin to apply for theClaims Executiverole atInsurance House.This role is part of the integration of Network Insurance Group and Insurance House within Steadfast Group.We are looking for a Claims Executive to manage a portfolio of property claims and proactively support successful outcomes through strong client advocacy and claims...


  • Brisbane, Queensland, Australia Auto & General Insurance Full time

    **The role**As our new Pet Claims Team Leader, you will report to the Operations Manager Pet Insurance and be responsible for leading, developing and coaching a team of Claims Consultants to provide exceptional customer service to our customers.**You will**:- Lead the team to execute a high standard of service and process adherence- Monitor and support the...