Digital Communications Manager

1 week ago


City of Parramatta Council, Australia West Recruitment Pty Ltd Full time
Job Title: Digital Communications Manager

West Recruitment is partnering with an Australian infrastructure organisation to fill a newly created Digital Communications Manager role. This position will support the execution of their Corporate Communications program, driving a project to deliver a new website and enhance channel communications.

Key Responsibilities:
  1. Manage the development and delivery of the new external website, collaborating with IT & Technology and internal/external stakeholders.
  2. Internal and external stakeholder management and integrate feedback into UX and website architecture.
  3. Website content creation aligned with customer personas and regulatory requirements.
  4. Execute and manage digital marketing strategies including SEO, SEM, and email marketing.
  5. Track and analyze consumer behaviors and trends to inform channel communications.
  6. Agency and supplier relationships for project delivery.

The ideal candidate will possess knowledge of current digital trends and omni-channel digital campaigns, management experience in website development, and experience in content strategy, website management, and user-centered design with DXPs or CMSs, website analytics tools, and SEO/SEM. A Bachelor's degree in Communications or related field with a minimum of 8 years of relevant experience is required.

This is a part-time project role for circa 20-25 hours per week. If you are passionate about leveraging digital channels to enhance customer engagement and drive business outcomes, we encourage you to apply.



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