Dining Experience Manager

1 day ago


Mascot, Australia Accor Full time
Unlock a Rewarding Career in Fine Dining

About Accor Hotels

As the world's largest and fastest-growing hotel group, we offer exceptional opportunities for career development and personal growth across our global network of over 5000 properties. With a diverse range of much-loved brands, from luxury hotels to budget-friendly lodgings, you'll discover endless possibilities to Work Your Way.

Job Overview

We're seeking an experienced Dining Experience Manager to join our team at Pullman Sydney Airport, a luxurious property boasting 229 rooms and exceptional dining facilities. As part of our F&B department, you'll be responsible for creating seamless dining experiences for our guests, ensuring every interaction is memorable and enjoyable.

Key Responsibilities

  • Supervise and train F&B staff in providing exceptional service and promoting menu items and beverage services.
  • Develop sales strategies to drive business growth and revenue through upselling and cross-selling.
  • Maintain high-quality food and beverage standards by adhering to health and safety protocols and implementing quality control measures.
  • Foster strong relationships with suppliers, vendors, and other stakeholders to ensure efficient inventory management and cost-effective procurement.
  • Analyze sales data to identify trends and areas for improvement, informing strategic decisions to enhance customer satisfaction and revenue.

What You'll Need

  • A minimum of 2 years of experience in fine dining or F&B management, preferably within a similar role or setting.
  • Strong leadership skills with the ability to motivate and inspire teams to deliver exceptional results.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with colleagues, customers, and external partners.
  • A valid NSW RSA Competency card and full working rights in Australia.
  • Availability to work weekends, public holidays, and evenings, as well as flexibility to adapt to changing circumstances and priorities.

Why Join Us?

  • Pursue your passion for hospitality in a dynamic and supportive environment that fosters growth and development.
  • Enjoy competitive compensation and benefits, including salary, bonuses, and perks like discounted accommodation and food and beverage rates.
  • Benefit from ongoing training and professional development to enhance your skills and expertise in the industry.
  • Work alongside experienced professionals who share your commitment to delivering exceptional customer experiences.
  • Take advantage of career opportunities within our global network of hotels and resorts, offering limitless possibilities for advancement and exploration.

$70,000 - $85,000 per annum (dependent on experience)


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