Food and Beverage Operations Manager

3 weeks ago

Mascot, Australia PULLMAN Full time

At Pullman Sydney Airport, we are seeking a skilled Food and Beverage Supervisor to join our team. As a key member of our F&B department, you will be responsible for ensuring the smooth operation of our restaurants and bars, creating a seamless dining experience for our guests, and providing exceptional customer service.

Key Responsibilities:

  • Assist in the day-to-day operations of the F&B department, including managing staff, inventory, and customer service.
  • Develop and implement strategies to increase sales and revenue, while maintaining high-quality standards.
  • Collaborate with the kitchen team to ensure efficient food preparation and presentation.
  • Provide excellent customer service, responding to guest complaints and feedback in a professional and courteous manner.
  • Supervise and train staff to ensure they are confident and competent in their roles.

Requirements:

  • Previous experience in a similar role, preferably in a hotel or restaurant environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on providing a high-quality experience for our guests.
  • Ability to work effectively in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • Valid NSW RSA Competency card and full working rights in Australia.

About Us:

Pullman Sydney Airport is a luxury hotel located near Sydney Airport, offering a range of amenities and services to our guests. We are committed to providing exceptional customer service and creating a memorable experience for our guests.

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