Medical Office Coordinator

2 weeks ago


Hurstville, Australia 4C Recruitment Solutions Full time

**About the Role**

This busy medical centre is seeking an experienced administration and reception professional to join their team. As a key member of the team, you will be responsible for providing exceptional patient care and administrative support.

**Key Responsibilities:**

• Greet patients in a professional and efficient manner, ensuring a positive first impression of the medical centre

• Handle telephone enquiries, book appointments, and prioritize patient status to ensure seamless communication

• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with medical centre policies

• Process payments, scanning, and mailing, as well as reconcile daily transactions to ensure financial accuracy

• Collaborate with the medical team to ensure smooth day-to-day operations and provide administrative support as needed

**Requirements:**

• Minimum 2 years of experience in a medical reception or practice administration role

• Ability to commit to a short-term contract

• Willingness to work a 4 or 5-day week, including one weekend per month

• Strong IT and medical system technology skills, with experience in CRM software

• Excellent telephone manner and presentation, with a strong focus on customer service

• Team player with proactive, effective problem-solving skills and strong time management

• Bilingual skills, particularly in Mandarin, are highly regarded but not essential



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