Roster Officer

**Full-time 12 months contract based in Hurstville**:

- ** $79 - 84K inclusive of super**:

- **Hybrid work and **Salary Packaging options **available**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples

**About the Role**

As our Roster Officer, you will be supporting our Aged Care teams to coordinate care services aimed at fostering the independence of our elderly clients and individuals with disabilities who reside in their own homes.

You will oversee the rostering of aged care support workers and allocate staff to ensure sufficient coverage of care services, meeting clients' needs and facilitating the smooth operation of services booked by clients.

Your dedication will significantly contribute to maintaining the quality of care provided to our clients within the comfort of their homes.

**Duties**
- Coordinating with aged care workers to allocate shifts based on client needs, staff availability, and organisational requirements.
- Maintaining accurate and up-to-date rosters, ensuring compliance with the Professional Governance Framework.
- Matching staff availability and experience with clients' needs and preferences.
- Using Alaya Care for scheduling home support services.
- Liaising and coordinating with external agencies to provide clients with appropriate services.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘**best life’** is unique to everyone and can change as life changes:

- ** Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- ** Recognition and Reward -** Sector competitive remuneration, various recognition programs, and access to long service leave after 5 years.
- **Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- ** Professional development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfillment, and growth.
- **Our Reconciliation Commitment - **First Nations employees have access to cultural and ceremonial leave, as well as the options to be a voice on our **First Nations Staff Reference Group** & RAP working group and have the opportunity for cultural and professional development that supports career pathways.

**Skills and Experience**

With a background in administration/ business support, you will have:

- Excellent customer service skills with a friendly phone manner and the ability to build and sustain important relationships.
- Experience in scheduling or rostering with adaptability to handle changing demands.
- Proficiency in using technology-based client management and documentation systems.
- Solution-oriented mindset with a dedication to achieving positive client outcomes and satisfaction.
- If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values the cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. _

Have any questions? Contact **Bee**, the Talent coordinator on** 0478 264 601 **for a friendly conversation