Service Support Coordinator

4 days ago

Hurstville, Australia The Benevolent Society Full time

**Full-time role based in Hurstville, NSW.**:

- ** $65k + Salary Packaging**:

- ** Flexible Friendly organisation, hybrid work options available**

Are you **passionate about making a positive impact** in the lives of carers across Australia? The Benevolent Society is excited to announce the **growth** and **expansion** of our **Carer Gateway Program**, and we are looking for dedicated individuals to join our team.

This is an exciting opportunity to be part of a **dynamic** and **innovative** team, **as we work together to make a meaningful difference in the lives of carers**. Caring for a loved one is important work. Some days caring brings great joy, but some days it can be lonely or a little overwhelming. No matter how you feel today, our Carer’s Gateway will be just a phone call away. Carer’s Gateway is an initiative to provide carers with information, support, counselling, and coaching. Click here to find out more about Carer Gateway

**About the role**

We are looking for a motivated individual with a "can-do" attitude for our Service Support Coordinator role In this dynamic role, you will work closely with our team that supports carers. If you're friendly, enthusiastic, and you thrive in a busy working environment, this could be the job for you

**Duties**
- Coordinate the day to day operations of the centre including organising community activities, organising functions and events, coordinating client activities for clients attending the centre, and managing the waiting list.
- Develop and communicate the activities program for the Centre, with the support of the Team Leader.
- Client needs and interests are assessed and the information is used to develop individual and group activities for the activities program.
- Coordinate with community groups, entertainment providers, and venues to plan and coordinate visits.'
- Admin and reporting tasks as required

**Our Benefits**

We support people to live their best life. That includes you, our employee. A best life is a deeply personal. It can change as life changes. Here are a few things you might be interested in:

- ** Salary Benefits -**In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles
- ** Work/Life Balance - **Flexible work arrangements including part time hours + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees (_That's an extra 12 days off/year_)
- ** Recognition and Reward - **Length of Service rewards + long service leave after 5 years
- ** Wellness
- **Fitness passport + opportunity to purchase additional leave
- ** Professional development
- **Ongoing learning, training and career progression opportunities

**Skills and Experience**

**We want you to be successful in your new role This means you'll have the following**:

- Intermediate - advanced excel skills is a must
- A passion for helping Carers live their best lives while they support a loved one to have a better quality of life.
- Demonstrated experience working in an organisation that provides health or community services would be an incredible advantage
- A passion for the customer and creating a customer experience people want to talk about
- The ability to multitask and prioritise activities
- Strong emotional intelligence and outstanding attention to detail
- Demonstrated experience using a customer relationship management system or database
- Comfortable working from our Hurstville office

Contact Michelle on 0408 242 879 for a confidential discussion

**Some evening/weekend work will be required however events are planned well in advance.

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