Automotive Acquisition Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeVehicle Full time $68,000 - $75,000
Job Description

We are seeking a skilled professional to fill the role of Vehicle Buyer and Warranty Specialist.

This unique position combines two key areas: vehicle procurement and warranty management. As a Vehicle Buyer, you will source vehicles from auctions and suppliers nationwide to meet our dismantling needs. You will also be responsible for managing warranty claims and providing over-the-phone assistance to troubleshoot faulty products.

Responsibilities:
  • Vehicle Procurement:
  • Review and assess online auction listings to determine vehicle suitability for dismantling
  • Ensure purchasing transparency by completing a valuation for every vehicle acquired
  • Achieve strategic vehicle selection through data-driven decision-making
  • Maintain accurate records and supporting documentation to enable timely capture and processing of acquired vehicles
  • Prepare daily, weekly, and ad-hoc reports
  • Identify and communicate opportunities for process improvement
Warranty Support:
  • Assist customers with troubleshooting and diagnosing issues related to faulty products
  • Provide clear, step-by-step solutions over the phone
  • Apply sound judgment when assessing faulty products
  • Process all warranty paperwork accurately
Requirements:
  • Solid knowledge of the mechanical and automotive repair industry
  • Strong mechanical background with diagnostic capability across various makes and models
  • Ability to troubleshoot product faults and provide step-by-step solutions over the phone
  • Experience using Pinnacle and Bid Buddy systems highly regarded
  • Skilled in interpreting manufacturer parts catalogues and determining interchangeability
  • Excellent problem-solving, negotiating, decision-making, and conflict management skills
  • High attention to process compliance and adherence to business rules
  • Well-developed organisational, interpersonal, and communication skills
  • Excellent numeracy and reporting capabilities
  • Proficient in Microsoft Excel, Outlook, and general computer systems

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