Department Supervisor
1 week ago
About JD Sports
As one of the leading global Sports Fashion brands, JD Sports is a dynamic and fast-paced environment that offers unparalleled opportunities for growth and development.
We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
The Role
We are seeking a Department Supervisor to drive sales and KPI performance, coach and develop the team, and uphold visual standards in our stores.
- Drive conversion, sales, and KPI performance through effective coaching and leadership
- Demonstrate exceptional customer service standards and supervise the team to deliver a 'service over task' environment
- Work with the BOH team to deliver shop floor product availability and ensure a seamless customer experience
- Uphold company retail standards and deliver store visual excellence through effective merchandising and display
- Support the management team to deliver all internal and external profit protection processes
- Support with new team members' inductions and ongoing training to build bench strength for future store expansion
- Encourage team members to improve performance through effective coaching and feedback
What We're Looking For
- 2-3 years' experience within retail or a similar industry
- You are passionate about creating an amazing service experience and culture for our customers
- You have a proven track record in driving and exceeding set KPIs and communicating well with all stakeholders
- You have excellent time management skills to ensure that daily priorities are executed in a timely manner
What's in It for You?
- Work with some of the best product and biggest sports fashion brands in the market
- Referral bonus scheme
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business, including retail, support office, and distribution centre
- Treat yourself with our attractive staff discount, which can also be used for friends and family
- Access to our Employee Assistance Program and Mental Health champions
- One month paid parental leave for full-time employees
We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.
Apply today and kick start your JD Sports journey.
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