High-Performance Business Solutions Specialist
3 weeks ago
Company Overview
Bluefin Resources is a pioneering organization partnering with global enterprises to deliver cutting-edge solutions.
About the Role
We are seeking an experienced Technical Business Analyst with a proven track record in Jira Service Management, to join our high-performing team.
Key Responsibilities
- Document current state requirements and develop analysis reports.
- Collaborate with Agile teams on sprint planning, backlog grooming, and iterative development processes.
- Oversee User Acceptance Testing (UAT) to ensure solutions meet business needs.
- Gather and define project requirements, working closely with development teams and subject matter experts.
- Participate in project ceremonies, including stand-ups and retrospectives.
- Analyze existing systems and processes to identify areas for improvement.
- Support continuous improvement and optimization of the JSM ecosystem.
- Provide technical advice to deliver innovative solutions that drive business outcomes.
Requirements
The ideal candidate will have:
- A minimum of 3 years of service management experience in ITSM or Jira Service Management.
- 5+ years of Business Analyst experience.
- Experience working in Agile teams and understanding of Agile frameworks.
- A strong understanding of technical systems, software development processes, and IT infrastructure.
- Excellent communication skills to translate business needs into technical solutions.
Benefits and Salary
The successful candidate can expect a competitive salary ranging from $95,000 to $120,000 per annum, commensurate with experience, plus additional benefits.
About Bluefin Resources
As a leading provider of business solutions, we offer a dynamic work environment with opportunities for growth and professional development.
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