High-Performance Business Solutions Specialist

3 weeks ago


Brisbane, Queensland, Australia Bluefin Resources Full time

Company Overview


Bluefin Resources is a pioneering organization partnering with global enterprises to deliver cutting-edge solutions.



About the Role


We are seeking an experienced Technical Business Analyst with a proven track record in Jira Service Management, to join our high-performing team.



Key Responsibilities



  • Document current state requirements and develop analysis reports.
  • Collaborate with Agile teams on sprint planning, backlog grooming, and iterative development processes.
  • Oversee User Acceptance Testing (UAT) to ensure solutions meet business needs.
  • Gather and define project requirements, working closely with development teams and subject matter experts.
  • Participate in project ceremonies, including stand-ups and retrospectives.
  • Analyze existing systems and processes to identify areas for improvement.
  • Support continuous improvement and optimization of the JSM ecosystem.
  • Provide technical advice to deliver innovative solutions that drive business outcomes.


Requirements


The ideal candidate will have:



  • A minimum of 3 years of service management experience in ITSM or Jira Service Management.
  • 5+ years of Business Analyst experience.
  • Experience working in Agile teams and understanding of Agile frameworks.
  • A strong understanding of technical systems, software development processes, and IT infrastructure.
  • Excellent communication skills to translate business needs into technical solutions.


Benefits and Salary


The successful candidate can expect a competitive salary ranging from $95,000 to $120,000 per annum, commensurate with experience, plus additional benefits.



About Bluefin Resources


As a leading provider of business solutions, we offer a dynamic work environment with opportunities for growth and professional development.



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