Technical Business Solutions Specialist

2 weeks ago


Brisbane, Queensland, Australia Bluefin Resources Full time
About the Role

We are seeking an experienced Technical Business Analyst with Jira Service Management expertise to join our high-performing team at Bluefin Resources.

Key Responsibilities
  • Document current state requirements and perform analysis to ensure seamless solution delivery
  • Contribute to sprint planning, backlog grooming, and iterative development processes in an agile environment
  • Oversee User Acceptance Testing (UAT) to guarantee solutions meet business requirements
  • Gather and define project requirements through collaboration with development teams and subject matter experts
  • Active participation in project team ceremonies, such as daily stand-ups and retrospectives
  • Capture current state by investigating and analyzing existing systems and processes to identify areas for improvement
  • Support continuous improvement and optimization of the JSM ecosystem
Requirements
  • Deep domain experience in ITSM and/or Jira Service Management with at least 3 years of service management experience
  • 5+ years of Business Analyst experience
  • Proven understanding of Agile frameworks and successful work experience within agile teams
  • Strong technical acumen and ability to translate business needs into technical solutions
About Bluefin Resources

Bluefin Resources is a trusted partner for businesses seeking innovative solutions. We pride ourselves on delivering tailored services that drive business outcomes.

Estimated Salary

$90,000 - $110,000 per annum based on location and experience



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