Technical Business Solutions Specialist
2 weeks ago
We are seeking an experienced Technical Business Analyst with Jira Service Management expertise to join our high-performing team at Bluefin Resources.
Key Responsibilities- Document current state requirements and perform analysis to ensure seamless solution delivery
- Contribute to sprint planning, backlog grooming, and iterative development processes in an agile environment
- Oversee User Acceptance Testing (UAT) to guarantee solutions meet business requirements
- Gather and define project requirements through collaboration with development teams and subject matter experts
- Active participation in project team ceremonies, such as daily stand-ups and retrospectives
- Capture current state by investigating and analyzing existing systems and processes to identify areas for improvement
- Support continuous improvement and optimization of the JSM ecosystem
- Deep domain experience in ITSM and/or Jira Service Management with at least 3 years of service management experience
- 5+ years of Business Analyst experience
- Proven understanding of Agile frameworks and successful work experience within agile teams
- Strong technical acumen and ability to translate business needs into technical solutions
Bluefin Resources is a trusted partner for businesses seeking innovative solutions. We pride ourselves on delivering tailored services that drive business outcomes.
Estimated Salary$90,000 - $110,000 per annum based on location and experience
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Technical Business Solutions Specialist
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Technical Business Solutions Specialist
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Technical Business Solutions Specialist
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Brisbane, Queensland, Australia Caterpillar Full timeJob OverviewCaterpillar is currently seeking a skilled Technical Solutions Specialist to support our MineStar Technologies division in Brisbane, QLD.This role involves providing expert technical assistance to dealers and customers on MineStar hardware and software issues, with a focus on project management, internal and external relations.
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Technical Business Analyst
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