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Patient Services Assistant

2 months ago


Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time
About the Role

We are seeking a highly motivated and compassionate Patient Services Assistant to join our Environmental Services Department team at Mercy Hospital for Women Heidelberg.

As a Patient Services Assistant, you will play a vital role in ensuring a clean, safe, and comfortable environment for our patients and staff. Your responsibilities will include:

  • Providing patient room and ward cleaning duties
  • Assisting with food and beverage services
  • Transporting patients and patient support

You will be responsible for maintaining high standards of cleanliness and hygiene, adhering to Victorian cleaning standards, and ensuring compliance with policies and procedures.

What We're Looking For

We are seeking an individual who is:

  • Resilient and compassionate with a strong commitment to delivering exceptional patient-centred care
  • Effective in communication and organisational skills
  • Able to comprehend and follow written instructions and procedures
  • Enthusiastic and a positive 'can do' attitude

You will also be required to provide evidence of, or be in the process of obtaining, a Certificate III in Health Services Assistance and a current Food Services Certificate.

Why Work with Us

Mercy Hospital for Women Heidelberg is a leading healthcare provider, and we offer a supportive and collaborative work environment. As a Patient Services Assistant, you will have the opportunity to make a meaningful difference in people's lives and contribute to our mission of delivering exceptional patient care.

We are committed to diversity and inclusion and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities, and cultural backgrounds.