Customer Service and Operations Coordinator

6 days ago


Varsity Lakes, Queensland, Australia Opal HealthCare Full time
About the Role

We are seeking a Customer Service and Operations Coordinator to join our team at Varsity Views Care Community.

This is an exciting opportunity for someone who is passionate about providing excellent customer service and has experience in hospitality, catering, cleaning, and laundry operations. As a key member of our team, you will be responsible for ensuring that our residents receive high-quality care and services.

You will work across three departments – catering, cleaning, and laundry – assisting with food preparation and serving meals, maintaining rooms and common areas, and laundering clothing, linen, and other washing. Your exceptional customer service skills will enable you to provide a warm and welcoming environment for our residents.

Responsibilities:

  • Assist with food preparation and serving meals in the cafeteria
  • Maintain cleanliness of rooms and common areas
  • Operate laundry facilities to wash, dry, and fold clothing, linen, and other items
  • Provide exceptional customer service to residents and their families

What You'll Get:

  • A competitive hourly rate of $23.50 per hour
  • The opportunity to work in a dynamic and supportive team environment
  • Flexible shifts to suit your lifestyle
  • Opportunities for career development and advancement

Requirements:

  • Previous experience in hospitality, catering, cleaning, or laundry operations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • A valid police clearance and NDIS worker's clearance

Benefits:

  • A comprehensive training program to enhance your skills and knowledge
  • A range of benefits including leave loading, employee referral programs, and national secondment opportunities
  • Sponsored study and training opportunities through local and national university partnerships


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