Customer Service Liaison
2 weeks ago
About National 360
At National 360, we're committed to delivering high-quality allied health services to clients of all ages and abilities. As a Customer Service Representative, you'll play a vital role in connecting our clients with the support they need.
About the Role
Our Customer Service Representatives work closely with our local teams to respond to customer inquiries and referrals, ensuring seamless communication and support. Key responsibilities include acting as the first point of contact for customer phone enquiries, responding to incoming emails and website enquiries, and providing general administrative support to clinicians and managers.
About You
We're looking for individuals with experience in an administrative capacity and/or call-centre environment. Intermediate MS Office (Word and Excel) and data entry skills are essential, as well as strong written and verbal communication skills. NDIS worker screening clearance and WWCC (or willingness to apply) are also required.
What We Offer
As a National 360 team member, you'll enjoy a range of benefits, including flexible working practices, five weeks of annual leave, and generous paid parental leave entitlements. You'll also have access to exclusive perks and discounts from a range of retailers, as well as opportunities for professional development and growth.
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