
Supporting Families Specialist
4 days ago
We are seeking an experienced Family Support Specialist to join our team. The successful candidate will be responsible for managing referrals into our Intensive Family Support (IFS) program.
Key Responsibilities:
- Respond to and process referrals and referral enquiries in a timely, sensitive, and effective manner.
- Complete child protection risk assessments and screen information for domestic and family violence risk, consulting with supervisors/specialists as required.
- Identify support needs of families and assess whether they meet the referral criteria of the program.
Required Skills and Qualifications:
- Tertiary degree in a relevant discipline (allied health, social work, human services).
- At least 2 years' experience working within a child protection framework.
- Able to build rapport quickly and respectfully over the phone and in person with both referred clients and external stakeholders.
- Ability to identify and assess risk of harm using a child-centred approach.
Benefits:
- Salary packaging increasing your take-home pay with up to $15,900 per year tax-free.
- Fitness Passport with discounted fitness memberships to a range of facilities for you and your family.
- Above-award leave provisions including additional parental, study, wellbeing, exam, and pet leave.
- Professional Development via our annual development fund and ongoing structured support.
- Employee Assistance Program including 24/7 counselling support and health and wellbeing portals.
Other Requirements:
- Eligible for a Working with Children Check or professional exemption.
- Hold a current driver's licence.
- Legally able to work in Australia.
About You
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Why Work with Us?
We offer a supportive and collaborative work environment, with opportunities for professional growth and development.
Our Values
We are committed to providing high-quality services that meet the needs of our clients and communities.
Our Vision
We aim to make a positive difference in the lives of individuals and families, and to contribute to the development of safe and supportive communities.
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