Senior Customer Experience Manager

1 day ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $170,000

Job Description

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As a senior customer success manager, you will play a pivotal role in empowering customers across Australia and New Zealand to achieve their goals and maximise the value they receive from our platform and services. You will act as a strategic advisor and trusted partner, building strong, long-term relationships with clients and driving meaningful outcomes through proactive engagement and expert guidance.

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Required Skills and Qualifications

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  • A deep understanding of the Global Mobility or Travel Management industry
  • Excellent communication and relationship-building skills
  • Ability to drive strategy and foster engagement
  • Strong analytical and problem-solving skills
  • Experience in customer advocacy and retention
  • Collaboration skills
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Benefits

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This is a rewarding career opportunity that offers flexibility and work-life balance. As a senior customer success manager, you will have the chance to develop your skills and knowledge, working with a prestigious list of clients and collaborating with cross-functional teams.

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Others

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You will work closely with the Sales team to present solutions and contribute to outbound campaigns. You will also collaborate with product and support teams to improve user experience and address pain points.

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