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Case Manager
2 months ago
The Australian Red Cross is seeking a skilled Case Manager to join our team in Townsville. As a Case Manager, you will play a critical role in supporting individuals and families experiencing homelessness to access stable long-term housing and community services.
Key Responsibilities- Provide mobile, outreach, and centre-based case management support to individuals and families experiencing homelessness
- Conduct holistic assessments of client needs and develop case plans to promote social inclusion, human rights, participation, and consumer choice
- Work collaboratively with staff and clients from diverse backgrounds to provide culturally sensitive and respectful services
- Develop and maintain relationships with community service providers to ensure seamless referrals and support
- Monitor and evaluate the effectiveness of case management services and make recommendations for improvement
- Sound casework and case management experience, including holistic assessment of client needs and development of case plans
- Demonstrated ability to work directly with clients at risk of homelessness who have complex needs
- Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds
- Well-developed interpersonal and written communication skills
- Working with Children Check (Blue Card)
- A competitive salary and benefits package
- Opportunities for professional development and training
- A supportive and inclusive work environment
- The chance to make a real difference in the lives of individuals and families experiencing homelessness