Program Coordinator

4 days ago


Townsville, Queensland, Australia Anglicare Southern Queensland Full time
About Anglicare SQ

Anglicare SQ is a leading provider of care-based services, with a 150-year heritage of supporting individuals and communities across a vast geographic footprint. Our skilled staff deliver a breadth of services, including the Managing Public Intoxication Program (MPIP), which aims to coordinate the case management of Indigenous and Non-Indigenous people who are intoxicated in public places and at risk of homelessness.

About the Role

The Coordinator - MPIP is a key position within our team, responsible for providing program coordination and leadership to staff and clients. The successful candidate will conduct assessments, develop care plans, and initiate reviews of clients on the MPIP program, while assisting the team in delivering quality outcomes.

Key Responsibilities
  • Lead a client-focused team and promote a supportive service culture.
  • Supervise and support Case Managers, identifying training needs.
  • Report program status to the Service Manager and assist with staff recruitment and performance reviews.
  • Manage team organization, including rosters and meetings, while fostering a respectful and collegial work environment.
  • Plan and evaluate client strategies, monitor budget spending.
  • Maintain networks with referral agencies and resource providers.
  • Document client information as per organizational guidelines and adhere to safety, legislative, and professional standards.
  • Respect client privacy and confidentiality, and manage time effectively.
  • Engage in professional development and ongoing training.
Qualifications and Requirements
  • Degree in Human Services or equivalent.
  • Current National Police Certificate.
  • Current Drivers Licence.
  • Current First Aid and CPR Certification.
  • Immunisation against Tetanus, Hepatitis A and/or Hepatitis B.
  • Current Blue Card.
About You

We are seeking an experienced and passionate professional who can lead and empower teams to drive transformative change, aligning with clients' healing journeys and cultural connections. The successful candidate will have experience managing and supervising a small team, while working autonomously, and be able to apply evidence-based practices in intervention services.

What We Offer

Anglicare SQ is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities, and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing ongoing care and protection.



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