Operations Manager

2 weeks ago

Darwin, Northern Territory, Australia Rydges Full time
About Rydges Palmerston

Rydges Palmerston Darwin is a tropical oasis in the heart of the city, offering a unique blend of style and sophistication. As a key member of our team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional service to our guests, and contributing to the success of our business.

Job Summary

We are seeking an experienced and motivated Assistant Manager to join our Food and Beverage team. The successful candidate will be responsible for overseeing the daily operations of our F&B outlets, including conferencing, and ensuring that all departments are working towards the same goals. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Rydges Palmerston.

Key Responsibilities
  • Assist the General Manager in overseeing the daily operations of the hotel and ensuring that all departments are working towards the same goals.
  • Primarily focus on F&B day-to-day operations while overseeing other departments.
  • Support, work with, and constantly inspire every team member in all departments.
  • Ensure high levels of customer satisfaction through excellent service.
  • Direct hands-on support of the Food & Beverage management team to ensure smooth operation of all outlets, including conferencing.
  • Assist F&B team with stock control & ordering as required.
  • Assist Front Office Team with daily tasking.
  • Oversight and control of various aspects of the hotel's accounts, specifically A/R, weekly banking & cash control.
  • Be on-site and provide 'coverage' in the GM's absence, including weekends.
  • Maintain a relationship with the Hotel owners.
  • Lead, recruit, train, motivate, and coach a high-performing team.
  • Report on business performance, sales, new initiatives, and relevant issues.
  • Keep up to date on new products, services, and industry trends.
Benefits and Perks

At Rydges, we offer a range of benefits and perks to our team members, including:

  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at Rydges hotels.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our Rydges network.
  • Local community involvement, volunteering, and charitable giving.
Requirements

To be successful in this role, you will need:

  • Experience in a similar role or ready to step up into a challenge.
  • A career-minded hospitality professional.
  • Knowledge of Opera PMS & Micros is essential.
  • A passion for Food & Beverage with hands-on abilities and a valid RSA.
  • A solid grasp on Hotel accounts processes.
  • Strong leadership skills.
  • Excellent customer service & communication skills.
  • Motivated and with a positive attitude.
  • Good decision-making and commercial savvy.
How to Apply

If you're interested in this exciting opportunity, please submit your application through our website. We look forward to hearing from you

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