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Operations Manager
2 months ago
We are seeking an exceptional leader to join our team as an Operations Manager at Rentokil Initial Darwin branch. As a key member of our management team, you will be responsible for leading a safety culture, developing and managing a high-performing operations team, and implementing and delivering the operational plan.
Key Responsibilities- Leadership and Management
- Develop and implement strategies to achieve and exceed budgeted delivery targets
- Manage and develop a first-class operations and service support team
- Lead by example and promote a safety culture within the team
- Operational Planning and Execution
- Implement and deliver the operational plan, ensuring alignment with business objectives
- Manage logistics, warehouse, and fleet operations to optimize efficiency and productivity
- Customer Focus and Service Delivery
- Proactively manage service delivery to meet customer contractual expectations
- Drive customer satisfaction and retention through excellent service delivery
- Financial Management
- Manage budgets and costs to ensure financial sustainability
- Monitor and report on key performance indicators (KPIs) and cost efficiencies
- Leadership and Management Experience
- Proven track record of leading and managing high-performing teams
- Experience in developing and implementing strategies to achieve business objectives
- Operational Expertise
- Strong understanding of logistics, warehouse, and fleet operations
- Experience in managing budgets and costs to ensure financial sustainability
- Customer Focus and Service Delivery
- Proven ability to deliver excellent customer service and drive customer satisfaction
- Experience in managing service delivery to meet customer contractual expectations
- Commercial Acumen
- Strong understanding of commercial principles and practices
- Experience in managing budgets and costs to ensure financial sustainability
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader looking for a new challenge, please submit your application.
