Housing Operations Manager

1 month ago


Hawthorn, South Australia Uniting AgeWell Full time

About Uniting AgeWell:

Uniting AgeWell is a not-for-profit organisation that provides a range of services in Victoria and Tasmania. Our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives.

We offer a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion.

Competitive Remuneration Package

We offer a competitive remuneration package including salary packaging benefit up to $15,900 + $2,650 annually.

This allows you to enjoy tax benefits and increase your take-home pay.

About the Role

In this role, you will be responsible for the operational requirements of independent living communities within your portfolio.

  • You will serve as the first point of contact for all general enquiries, property management and apartment resales.
  • You will ensure staff supervision is effective and in line with Uniting AgeWell policies and procedures.
  • You will manage complaints and disputes efficiently and effectively.
  • You will maintain budgets within your portfolio.
Requirements

To be successful in this role, you will need:

  • A minimum of 3 years' experience in Retirement or housing related environment supervision or relevant industry experience.
  • Experience and expertise in relating to and managing a diverse range of people with a strong focus on customer service.
  • An understanding of the financial aspects of apartments and housing.
  • Excellent knowledge and experience in the Hotel environment/retirement village or residential aged care with a commitment to high standards of care for residents.
Benefits

We offer a range of benefits including:

  • Comprehensive Employee Assistance Program available 24/7.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.

The estimated annual salary for this role is approximately $90,000 - $110,000 AUD depending on experience and location.



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