Claims Resolution Specialist

5 days ago


Adelaide, South Australia beBeeClaims Full time $98,461 - $115,268
Job Overview

This role encompasses claim management and resolution, focusing on grievances and dispute settlement. Successful applicants will possess in-depth knowledge of injury management legislation and regulatory frameworks.

Main Responsibilities
  • Manage and resolve claims through grievance and dispute resolution processes.
  • Represent the organization in legal matters, including negotiation and representation at employment tribunals and with claimants/representatives.
  • Provide efficient, cost-effective, and equitable claims services, encompassing consultancy, claim determinations, monitoring, and approval of costs.
  • Maintain best practice approaches to claims, ensuring equity and individual needs are considered.
  • Analyze reports to identify opportunities for improvement.
Ideal Candidate / Qualifications
  • Demonstrated expertise in injury management laws, regulations, standards, policies, and practices.
  • Ability to collaborate effectively with multiple stakeholders.
  • Exceptional time management and organizational skills.


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