Customer Service Representative: Excellence in Action

1 day ago


Brisbane, Queensland, Australia Iplex Australia Full time

About Iplex Australia

Iplex Australia, a leading manufacturer and supplier of pipeline systems in Australia, is committed to solving the country's water challenges. We partner with our customers and communities to provide safe, secure, and innovative water solutions for today and future generations.

Our team is dedicated to exceeding customer expectations and delivering exceptional service. As the largest player in Australia's water industry, we take pride in our vital role and strive to make a positive impact on the community.

We are currently seeking a Career-Oriented Customer Service Representative to join our dynamic team at Iplex Brendale. This full-time position offers an excellent opportunity for a motivated and tech-savvy individual to grow their career and contribute to our mission.

The ideal candidate will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Proficiency in SalesForce or other advanced CRM systems is highly desirable. A successful applicant will be responsible for providing exceptional customer service via phone and email, processing quotes and orders, following up on sales opportunities, and ensuring accurate pricing information.

We offer a comprehensive benefits package, including ongoing training and development opportunities, a hybrid work environment, and nationally leading parental leave policies. Our team is diverse, inclusive, and supportive, with leaders who prioritize employee growth and well-being.

Key Responsibilities:

  • Deliver exceptional customer service via phone and email
  • Process quotes and orders efficiently
  • Foster strong relationships with customers and stakeholders
  • Maintain accurate records and data entry
  • Ensure timely follow-up on sales opportunities

Benefits and Perks:

  • Estimated salary: $65,000 - $85,000 per annum
  • Ongoing training and development opportunities
  • Hybrid work environment (2 days from home)
  • Nationally leading parental leave policies
  • Diverse and inclusive team culture
  • Access to Top Talent programs

About Our Company

Iplex Australia is a forward-thinking organization that values innovation, excellence, and customer satisfaction. We are proud to be a major player in Australia's water industry and are committed to making a positive impact on the community. If you are a motivated and career-oriented individual looking for a challenging and rewarding role, please consider applying for this exciting opportunity.



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