Customer Service Representative
4 days ago
As a Customer Service Representative, you will be the face and voice of Telstra, delivering exceptional service to our customers. Your primary goal is to understand their individual needs and match them with great solutions.
Key Responsibilities:- Personalised Service: Provide expert advice and guidance to customers on various services and products offered by Telstra.
- Sales Experience: Utilise your sales experience to identify customer needs and offer relevant solutions.
- Store Operations: Work effectively in a fast-paced store environment, maintaining a high level of productivity and efficiency.
- Customer Engagement: Develop strong relationships with customers, ensuring they have a positive and memorable experience when interacting with our team.
- Confidence and Knowledge: Demonstrate confidence and knowledge of our services and products.
- Resilience and Adaptability: Remain calm under pressure and adapt to changing situations.
- Enthusiasm for Working with People: Show genuine enthusiasm for working with people from diverse backgrounds and personalities.
We offer a range of benefits, including competitive salaries, flexible work arrangements, and opportunities for career growth and development.
The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and qualifications.
About Us:Telstra is committed to building a diverse and inclusive workforce. We encourage applicants from diverse backgrounds and those who may require accessibility adjustments during the recruitment process.
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