Global Donor Engagement Specialist

15 hours ago

Sydney, New South Wales, Australia beBeeRelationship Full time $87,000 - $124,415

As a key member of our global team, you will play a pivotal role in cultivating and retaining a portfolio of high-value donors.

With over 25 years of experience in protecting vulnerable people from violence, we are seeking an exceptional individual to join our team as a Donor Relationship Officer.

This is a fantastic opportunity for someone who is passionate about making a difference in the world and has excellent interpersonal skills.

As a Donor Relationship Officer, you will be responsible for managing and cultivating a portfolio of approximately 600 - 700 Mid-level Donors.

Key Responsibilities:
  • Develop and execute a tiered approach to leverage relationship-based moves management strategies to identify, cultivate, solicit and steward donors towards deeper financial engagement.
  • Work closely with the Business Intelligence Team to effectively tier donor portfolio based on activity and capacity.
  • Develop, execute and grow a donor engagement strategy including the following elements at the tier and donor level:
  • Donor giving history and future revenue goals.
  • Donor contact plan via phone, email, mail and some in-person or virtual contact which may be individual or in a group.
  • Marketing and communications touch points.
  • Donor passions, interest identification, and understanding individual donor communication preferences.
  • Relationship-based moves management plan activities.
  • Attract, convert and retain new Mid-level Donors.
  • Develop and execute lapsed donor strategies to financially re-engage Mid-level Donors.
  • Ensure increased donor retention, donor value retention, giving and movement of relationship qualified donors to Major Donor portfolio.

Requirements:

  • Bachelor's degree or equivalent experience required.
  • 3+ years of proven experience delivering results in a fundraising or sales environment.
  • Proven track record of effectiveness as a collaborator on cross-functional teams.
  • Experience managing, tracking and reporting on the financial efforts of a donor portfolio.
  • Experience with donor cultivation, donor portfolio and moves management.

Critical Qualities:

  • Strong donor cultivation or customer service experience, and high-level interpersonal skills.
  • Strong administrative skills and high-level attention to detail.
  • Self-motivated, organised and disciplined to work independently.
  • Demonstrated ability to work collaboratively across teams.
  • Natural ability to influence and clearly articulate information.
  • High EQ and CQ, discretion, self-awareness, and the ability to relate to a diverse range of donors.
  • Demonstrated interest in global issues and non-profit work.

How to Apply:

Submit your Resume/CV and Cover Letter in one document.

Only shortlisted candidates will be contacted.

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