Customer Experience Specialist

2 weeks ago

Logan City, Australia Culture Kings Full time

**Who we are**

Culture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium retail experience across all genres, cultures, styles, and ages combined with an extensive and curated range from 100+ leading street, sport, and fashion brands from all around the globe. Each Culture Kings store displays an electrifying atmosphere unparalleled in retail presenting some of Australia’s leading DJs performing daily in-store. Frequently visited by some of the world’s best athletes, artists, and tastemakers, Culture Kings is ahead of its game offering an elite perspective of the ever-changing global streetwear landscape.

**The opportunity**

We currently have multiple opportunities for casual Customer Experience Specialist to join our Customer Experience Team. Shift availability from Monday-Wednesday 7:00am-6pm & Thursday-Friday 7:00am-9:00pm

**Key responsibilities**:

- Demonstrate resilience and flexibility in all customer interactions to provide the best possible outcomes for our customers
- Create magic moments for our customers to turn them into forever raving fans
- Liase with internal and external stakeholders to problem solve and deliver solutions in a time-efficient manner
- Communicate with customers globally

**We are looking for individuals who have**:

- Minimum of one year of experience in a customer service, call center or similar role
- Strong attention to detail with a solution-focused mindset
- Excellent verbal & written communication skills with the ability to build rapport with customers
- Retail experience or knowledge preferred
- Ability to thrive in a fast-paced environment and able to work under pressure
- Proficiency with computers with a typing speed of **50-60** words per minute
- Strong multitasking abilities

**What Culture Kings offers you**:

- Generous team discounts and employee recognition
- Exciting, fast-paced, and dynamic environment with a supportive team
- Free onsite parking
- Career opportunities with an expanding fashion retailer
- Breakfast food supplied

If you are under the age of 21, your rate will be as per the Clerks - Private Sector Award 2020 level 2, year 1

**APPLY NOW**

CultureKings #CultureKingsCareers

Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

  • Customer Experience Specialist

    1 week ago

    Logan City, Australia Culture Kings Full time

    **Who we are** Culture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium retail...

  • Customer Experience Specialist

    2 weeks ago

    Logan City, Queensland, Australia Culture Kings Full time $40,000 - $60,000 per year

    Who we areCulture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium retail...

  • [3 Days Left] Customer Experience Specialist

    7 days ago

    Logan City, Australia Medium Full time

    Overview Who we are Culture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium...

  • Customer Experience Specialist

    2 weeks ago

    City of Melbourne, Australia Sleepingduck Full time

    Customer Experience Specialist About Sleeping Duck Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia’s fastest growing startups - and that’s particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real...

  • Customer Experience Assistants at Scene to Believe

    4 days ago

    Logan City, Australia Scene to Believe Full time

    ABOUT US Welcome to a place where magical experiences and memories are created. Scene to Believe are the magic makers behind the scenes at almost every Santa photo set in shopping centres across Australia and New Zealand. Each year we search the country for Christmas staff that will join us to create magical memories for families all over Australia. You’ll...

  • Dental Specialist

    2 weeks ago

    Logan City, Queensland, Australia Queensland Government Full time $120,000 - $180,000 per year

    Your new Role:Bring your advanced clinical skills and strong knowledge of dental standards to deliver exceptional care in a public health setting. Join us to mentor a dedicated team, drive quality improvements, and build meaningful relationships with patients and stakeholders. You will provide specialist dental care to eligible patients, including those with...

  • Dental Specialist

    4 days ago

    Logan City, Australia Queensland Government Full time

    **Your new Role**: Bring your advanced clinical skills and strong knowledge of dental standards to deliver exceptional care in a public health setting. Join us to mentor a dedicated team, drive quality improvements, and build meaningful relationships with patients and stakeholders. You will provide specialist dental care to eligible patients, including those...

  • Casual Customer Sales and Service Specialist

    2 weeks ago

    Logan Central, Queensland, Australia Telstra Full time $60,000 - $80,000 per year

    About usWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team...

  • Customer Service Specialist

    4 weeks ago

    Council of the City of Sydney, Australia Jivaro Full time

    Customer Service Specialist Are you customer-obsessed with a passion for delivering exceptional service? We’re looking for a Customer Service Specialist to join the team, ensuring outstanding experiences for our clients in a fast-paced retail and online environment. About the Role As a Customer Service Specialist you will be responsible for overseeing all...

  • Customer Service Specialist

    1 week ago

    Newcastle City Council, Australia Westpac Group Full time

    Overview As a Customer Service Specialist with St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as...