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Administrative Support Officer
2 months ago
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community-owned health and human services organization dedicated to delivering high-quality care to the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.
We pride ourselves on providing health and human services that are tailored to the needs of our community, supporting our people and families in creating a flourishing future and lasting legacy.
As a member of the Institute for Urban Indigenous Health (IUIH), we are committed to excellence in healthcare and community services.
About the Role
This position is responsible for providing administrative support to our Early Childhood services, ensuring a welcoming and friendly atmosphere for our clients and staff.
As the first point of contact, the successful candidate will be the face of our organization, providing efficient, professional, and customer-service-based reception coverage.
Key Responsibilities
- Coordinate the day-to-day operations of the CFC reception area, ensuring a smooth and efficient workflow.
- Provide administration support to our Deadly Kindy's, Child and Family Centre, and visiting services, including data entry, filing, and other administrative tasks.
- Commit to a high level of quality management, utilizing our LogiQC quality management systems to ensure excellence in service delivery.
- Participate in ongoing continuous quality improvement processes, contributing to the efficiency and effectiveness of our services.
- Demonstrate proficiency in software systems, technology, and desktop applications, including Microsoft Office and LogiQC.
- Cultivate productive working relationships with staff and clients, promoting a culture of respect, trust, and cooperation.
Requirements
- Minimum Certificate III in Business or Administration-related field.
- Minimum one (1) year's experience in a similar Receptionist or Administration-related role.
- Demonstrated ability to meet targets and performance outcomes.
- Excellent communication and interpersonal skills.
- A demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies and culture, as well as issues impacting health and wellbeing.
- Intermediate knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to work effectively under pressure, with good keyboard skills and attention to detail.
- Working with Children's Card (Blue Card) or eligibility to apply.
- Valid police check.
- Current driver's license.
Preferred Qualifications
- Experience working within an Aboriginal and Torres Strait Islander organization.
- Experience working with young children and families.
