Access Program Coordinator

3 weeks ago

Waterford West, Queensland, Australia ATSICHS Brisbane Full time
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community-owned health and human services organisation dedicated to delivering culturally sensitive and effective services to Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.

About the Role

We are seeking an experienced and passionate Access Program Coordinator to join our team. As an Access Program Coordinator, you will play a crucial role in empowering individuals with disabilities to navigate the National Disability Insurance Scheme (NDIS) and access the support they need to thrive.

Key Responsibilities
  • Guide and support our team, stakeholders, and families to navigate the complexities of the NDIS, ensuring they understand their rights and options.
  • Collaborate with colleagues to develop strategies that enhance NDIS literacy and access for Aboriginal and Torres Strait Islander individuals with disabilities.
  • Empower our clients by assisting them in accessing the NDIS, fostering their independence, and promoting their integration into the community.
  • Provide expertise and support to ensure our team delivers exceptional services, tailored to meet the diverse needs of our clients.
  • Build strong relationships with clients and external agencies, ensuring culturally sensitive support and advocating for their unique needs within the NDIS framework.
  • Contribute to the continuous improvement of our services through participation in quality improvement projects and initiatives.
  • Establish partnerships with external organisations to enhance our collective capacity to support both our team members and clients effectively.
Culture and Benefits

You will be part of a unique and supportive culture where every team member is treated and valued as an individual. Our organisation offers a range of benefits, including a contractual position with a competitive salary, 11.5% superannuation, and not-for-profit salary packaging.

Requirements
  • Certificate III or higher qualifications in Health Care, Social Assistance, Community Services, or Administration.
  • Knowledge, understanding, and/or awareness of the NDIS space and the challenges participants may face.
  • Demonstrated ability to record accurate and consistent case notes.
  • Demonstrated ability to apply practice judgement when working with clients in building capacity to achieve goals.
  • Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services.
  • Strong organisational skills and ability to work independently and/or as part of a team.
  • Previous experience in working with culturally diverse people.
  • Passion for empowering individuals with disabilities to achieve their goals.
  • Commitment to providing culturally sensitive and inclusive support.
  • Team player with a positive and proactive attitude.
Desirable
  • Demonstrated experience working with Aboriginal and Torres Strait Islander people and/or communities.
Required
  • Current C Class Drivers Licence.
  • Current Criminal History Check.
  • Current Blue Card.
  • Current Disability Worker Screening Worker (Yellow Card).
  • Ability to travel across the designated service region as required.

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