Workforce Planning Specialist

2 weeks ago

Australia beBeeStrategic Full time $100,000 - $120,000

Our organization seeks a Strategic Scheduling Manager to plan, forecast and analyze workloads, create schedules, and produce reports.

Key Responsibilities:

- Comply with quality standards, health and safety policies and procedures for high-quality services and workplaces

- Gather data, generate reports, and disseminate accurate information to stakeholders for decision-making support

- Collaborate with stakeholders regarding workforce planning performance information and statistics to facilitate the exchange of information and decision-making

- Promote change and improvement initiatives within the team environment to foster a culture of growth, continuous improvement, and development

- Collect, analyze and forecast workload data to ensure service delivery targets are achieved

- Develop scheduling plans in line with forecasts, staff preferences, availability, and business needs to maintain compliance and achieve targets

- Monitor and track workload and service levels to identify changes and implement scheduling adjustments to achieve service delivery targets

- Maintain records and use Department's planning tool to ensure data integrity and effective planning and decision-making

Requirements:

- Experience using workforce management software is essential

- Advanced analytical and numerical reasoning skills to support effective recommendations and decision-making

- Proven skills in Microsoft Excel

- Demonstrated ability to provide accurate short, medium, and long-term forecasts to support business requirements

- Experience in developing blended rosters catering for inbound and outbound calls

- Advanced organizational and planning skills to prioritize and deliver objectives within agreed timeframes

- Ability to work collaboratively within a multidisciplinary team environment and willingness to actively support others to achieve outcomes

- Ability to build and maintain strong relationships, open communication, and a positive environment within a multidisciplinary team, actively contributing to the learning and development of others

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