Recovery Advocate

2 weeks ago

Brisbane, Queensland, Australia beBeeInjury Full time $90,000 - $120,000

Sodexo is a people business, employing over 400,000 people worldwide. Our employees personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress.

We are currently seeking a suitably qualified and experienced Injury Management Coordinator to join our team. Reporting to our General Manager, Workers Compensation and Injury Management.

**Job Responsibilities:

- Ensure successful injury management of both work-related and non-work-related injuries/illnesses (including early intervention strategies) are coordinated and implemented in a timely manner to optimise recovery at work

- Liaise with injured workers, health professionals and key internal stakeholders to support management of physical, psychological and psychosocial incidents addressing recovery at work, fitness for work, wellbeing and safety

- Work collaboratively with the Insurers and legal to achieve desired RTW outcomes and resolution of workers compensation claims, ensuring responsible financial claims management

- Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations

- Plan, develop and implement pro-active injury management and rehabilitation strategies

- Ensure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and procedures

- Lead and participate in sessions with stakeholders through case conferencing, claims reviews, injury management training and regular onsite visits

- Ensure timely claim reviews for planning, developing, and executing claim strategies

- Accurately complete administrative tasks associated with injury management, fitness for work and workers compensation

- Development and timely provision of incident reports, as required

- Calculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurer

Requirements:

  • Minimum 3 years' experience in Claims and Injury Management associated with physical and psychological injuries/illness
  • Professional experience preferable in an allied health/counselling position
  • Degree/Diploma in allied or health-related discipline (desirable but not essential)
  • Comprehensive knowledge of Workers Compensation legislation in QLD
  • Understanding of Workers Compensation across Australia (multi-jurisdictional)
  • Strong written and verbal communication, negotiation and influencing skills
  • Proven ability to demonstrate resilience in managing challenging scenarios
  • Developed time management skills with the ability to work autonomously in a high-pressure environment
  • Computer literate - Knowledge of SolvInjury (preferable)

What We Offer:

A competitive salary, many development opportunities and an outstanding benefits and recognition program

Join Our Team:

We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet

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