Night Manager

3 weeks ago


Sydney, New South Wales, Australia The Old Clare Hotel Full time
About The Old Clare Hotel

The Old Clare Hotel is a vibrant and stylish hotel located in the heart of Sydney's inner-city suburb of Chippendale. We are seeking an experienced Night Manager to join our team and help us deliver exceptional guest experiences.

Job Summary

The Night Manager will be responsible for leading the hotel's overnight operations, ensuring the smooth and efficient running of the hotel's front office and other departments. This includes supervising the front office team, managing guest relations, and maintaining the hotel's high standards of service and quality.

Key Responsibilities
  • Supervise and support the front office team to ensure excellent guest service and high standards of quality.
  • Manage guest relations, including resolving any issues or complaints in a professional and courteous manner.
  • Conduct daily audits of revenue postings and ensure accuracy of reporting.
  • Prepare and distribute relevant reports, including hotel statistics and management accounts.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
Requirements
  • Previous experience in a similar role in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Strong leadership and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • High school diploma or equivalent required.
What We Offer

The Old Clare Hotel offers a competitive salary and benefits package, including access to our employee discounts and perks. We are committed to providing a positive and supportive work environment that encourages growth and development.



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