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Passenger Mobility Assistant

2 months ago


Sydney, New South Wales, Australia Menzies Aviation Full time

Job Summary

Menzies Aviation is seeking a Passenger Reduced Mobility Agent to join our team. As a key member of our airport operations, you will play a vital role in ensuring the smooth and safe transportation of passengers with reduced mobility.

Key Responsibilities

  • Assist and transport passengers requiring wheelchair assistance and/or MAAS (Meet & Assists) to/from assigned gates.
  • Support passengers with reduced mobility and unaccompanied minors in transporting and claiming personal belongings and baggage.
  • Collaborate with PRM Shift Coordinators & Passenger Service Supervisors to ensure a seamless process for all passengers requiring special assistance.
  • Transport passengers to further connecting flights/terminals when necessary.
  • Proactively report and complete an Incident/Accident Report for any issues encountered.

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty while at work to take reasonable care of the health, safety, and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.

Requirements

  • Efficient computer and typing skills.
  • Professional and courteous communication skills, both verbal and written.
  • High level attention to detail.
  • Excellent organisational skills and the ability to multitask.
  • A positive, can-do attitude.

Diversity and Inclusion

Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.