Employee Experience Champion

7 days ago

Sydney, New South Wales, Australia beBeeCompliance Full time $60,000 - $82,000
About HR Operations

The Aboriginal Health Council of Western Australia seeks a dedicated individual to fill the position of HR Services Officer. This role is crucial in providing exceptional HR support and making a real impact across our dynamic organisation.

We are focused on streamlining and enhancing HR services to empower our people and leaders. Our HR Operations team optimises the HR offerings throughout the employee lifecycle by providing consistent and effective service to enable our Managers and Human Resources to succeed.

As a first point of contact for HR-related queries, you will be responsible for providing quality customer-focused services to internal and external customers. You will work within the HR Operations team to record, track and manage HR support relating to the day-to-day operation of the HR Operations.

This position requires strong relationships with multiple functions across the organisation including the Global HR Operations team, Workday Administration, Payroll, IT, Managers and Employees to ensure the professional and efficient operation of the overall HR function.

The ideal candidate will have 2+ years' experience provided HR Operations / Shared Services support to employees and knowledge of Fair Work and the National Employee Standards. They will also possess HRIS experience advantageous and proficient in Microsoft Office applications – Word, Excel, PowerPoint.

Key Responsibilities:
  • Apply HR knowledge and skills to resolve customer queries in a prompt, professional manner.
  • Evaluate queries where appropriate to escalate to Workday Specialists, Regional HR Operations teams, Centres of Expertise or Strategic HR Business Partners.
  • Actively support compliance in the HRIS i.e On-board new employees, process change management, assist with troubleshoot errors and navigation & coach managers and HR in HRIS use.
  • Maintain knowledge of HR policies and procedures.
  • Collaborate with the broader HR Operations teams (Global HR Operations Team, HRIS Workday Administration and Payroll).
About You:
  • You will have 2+ years' experience provided HR Operations / Shared Services support to employees.
  • You will have knowledge of Fair Work and the National Employee Standards.
  • You will have HRIS experience advantageous.
  • You will be proficient in Microsoft Office applications – Word, Excel, PowerPoint.
  • You will be good at diagnosing clients' needs and finding a way to solve them.
What Moves You?

We believe that everyone deserves access to quality healthcare and opportunities. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our community further.

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