Reception and Housekeeping Professional
3 weeks ago
We are seeking a motivated and proactive individual with excellent communication skills to join our team as a Reception/Housekeeping member.
The successful candidate will provide exceptional customer service to property guests, contribute to a friendly and cheerful atmosphere, and assist with front desk duties, housekeeping, and maintenance tasks.
Key Responsibilities- Provide excellent customer service to guests, answering queries and providing helpful local knowledge and recommendations.
- Contribute to the property's friendly and cheerful atmosphere, checking in and out guests, and resolving any guest concerns or disputes.
- Assist with housekeeping duties, including refreshing communal spaces, bathrooms, and accommodation rooms, kitchens, and monitoring and replenishing stock.
- Work well under pressure, managing time effectively, and maintaining a high level of cleanliness and organization.
- Previous experience in front desk reception, customer service, and commercial cleaning in an accommodation setting.
- Good time management skills and the ability to work well under pressure.
- Flexible availability 24/7 roster, including night shifts, weekends, and public holidays.
- Excellent communication skills, verbal and written.
- Full Australian working rights with no restrictions.
- Access to benefits and discounts across the YHA national network of properties.
- Professional development and career opportunity support across the YHA organisation and network.
- Yearly social events for team building and fun.
- We embrace diversity, celebrate cultural holidays, and provide wellbeing support for you and your immediate family.
YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation, committed to creating a diverse and inclusive workplace environment.
We value gender balance, Indigenous Australians, accessibility, flexible working, and Pride. We encourage Aboriginal and Torres Strait Islander people to apply.
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Sydney, New South Wales, Australia YHA Australia Full time{"title": "Reception and Housekeeping Professional", "description": "About the RoleWe are seeking a highly motivated and organized individual to join our team as a Reception and Housekeeping Professional. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring the smooth operation of...
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