Reception and Housekeeping Professional
16 hours ago
We are seeking a highly motivated and proactive individual with excellent customer service skills to join our team as a Reception/Housekeeping member.
The successful candidate will be responsible for providing exceptional service to our guests, ensuring the property remains sparkling clean, and contributing to a friendly and welcoming atmosphere.
Key Responsibilities- Front Desk: Provide excellent customer service, answer guest queries, and resolve any concerns or disputes.
- Housekeeping: Refresh communal spaces, bathrooms, and accommodation rooms, monitor and replenish stock, and maintain high standards of cleanliness.
- Previous experience in front desk reception, customer service, and commercial cleaning in an accommodation setting.
- Good time management skills and ability to work well under pressure.
- Flexible availability for 24/7 roster, including night shifts, weekends, and public holidays.
- Excellent communication skills, verbal and written.
- Full Australian working rights with no restrictions.
- Access to benefits and discounts across the YHA national network of properties.
- Professional development and career opportunity support across the YHA organisation and network.
- Yearly social events for team building and fun.
- We embrace diversity and celebrate cultural holidays.
- Wellbeing support for you and your immediate family.
- Gender Balance: Empowering our people to access and enjoy the same opportunities.
- Indigenous Australians: Providing opportunities for Aboriginal and/or Torres Strait Islander peoples.
- Accessibility: Improving accessibility for team members and guests with a disability.
- Flexible Working: Supporting work-life balance.
- Pride: Enabling our LGBTQIA+ community to be their authentic selves.
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