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Administrative Coordinator

2 months ago

Southport, Australia Healthscope Full time
About the Role

We are seeking a highly skilled and organized individual to join our team as an Administration Officer in our busy emergency department. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities
  • Manage a high-volume reception desk, ensuring a smooth and efficient flow of patients and staff.
  • Answer and redirect calls, providing accurate and timely information to patients and staff.
  • Prepare admission paperwork and maintain accurate and effective record management systems.
  • Conduct follow-up requests and make reminder calls for visits, ensuring seamless communication with patients and staff.
  • Perform Health Fund Checks and manage the collection of excesses/co payments.
  • Coordinate with staff from other departments to ensure seamless communication and collaboration.
  • Complete other clerical tasks such as data entry, ensuring accuracy and attention to detail.
Requirements
  • Previous administrative experience working in a high-volume customer-centric role.
  • Sound knowledge of Microsoft Office applications.
  • Excellent communication and customer service skills.
  • Strong time management and organization skills.
  • Ability to follow instructions and take directions as required.
About Us

Healthscope is a leading provider of healthcare services in Australia, with a commitment to quality and safety for our patients, staff, and visitors. We pride ourselves on working with talented, passionate, and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

We offer a range of benefits, including flexibility to work across one or multiple hospitals across our network, continuous professional development, education, and support to encourage growth. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.