CRM Marketing Strategist

3 weeks ago


South Yarra, Victoria, Australia SCHNITZ Full time
About Schnitz

Schnitz is a leading Australian food business that's been serving up golden-crumbed, pan-fried schnitzels since 2007. We're proud of our traditional Polish family recipe and our commitment to delivering exceptional customer experiences.

The Role

We're seeking a talented CRM Manager to join our Support Office team. As a key member of our marketing team, you'll be responsible for analysing customer data to develop targeted marketing campaigns and strategies that drive customer retention and satisfaction.

Key Responsibilities
  • Plan and deliver cross-channel customer marketing campaigns across In-App Messaging, Push, Email and SMS.
  • Develop personalized, relevant and optimized messaging and communications to build an end-to-end journey of customer-led experiences.
  • Analyse campaign performance and share learnings and actionable insights with the team.
  • Identify opportunities for increasing and maximizing our CRM platforms.
  • Manage audience targeting, monitoring counts, campaign proofing, testing and launching within our marketing automation platforms.
What We're Looking For
  • 3 years' experience in a CRM role, preferably in a retail/QSR space.
  • Strong attention to detail and passion for creating great user experiences.
  • Technical savvy and strong at all aspects of campaign creation and management.
  • Ability to identify new opportunities and shape ideas into actionable campaign plans.
  • Data and results led, experienced in creating testing strategies to increase and measure communication performance.
Why Join Schnitz?

We're more than just a food business - we're a proud Australian success story. We're committed to fostering an inclusive and respectful workplace environment and encourage applications from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and want to build a fun and rewarding career, we'd love to hear from you.



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