Vehicle Sales Journey Expert

5 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $60,000 - $100,000

We are a leading provider of automotive solutions, representing some of the world's most iconic vehicle brands.

About the Role

The Customer Experience Specialist plays a vital role in delivering an exceptional and engaging vehicle sales journey. You will be representing these brands as a trusted advisor, supporting customers from initial contact through to post-delivery follow-up.

Key Responsibilities:

  • Provide a personalized and engaging customer experience throughout the sales process.
  • Showcase extensive product knowledge to educate customers on vehicle features and benefits.
  • Manage the entire sales process, including test drives, trade-in evaluations, paperwork, and post-sale follow-ups.
  • Utilize digital tools to maintain accurate customer records and manage sales activity.
  • Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints.

Our ideal candidate has proven experience in sales roles, is passionate about delivering exceptional customer service and creating memorable experiences, and has a genuine interest in the automotive industry. They also possess strong communication and interpersonal skills, proficiency in Microsoft Office, and confidence using digital platforms.

This is an excellent opportunity to join our team and contribute to our success in delivering outstanding customer experiences.

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