Mortuary Management Executive

1 week ago

Port Macquarie, New South Wales, Australia beBeeLeadership Full time $98,000 - $115,000

Funeral Operations Manager Job Summary

The Funeral Operations Manager plays a pivotal role in leading daily operations and services at our organization.

Key Responsibilities:
  • Coordinate daily operational activities, ensuring adequate staffing to meet client needs.
  • Support funeral teams by responding promptly to client service requests.
  • Oversee documentation, scheduling, and administrative processes to maintain efficiency.
  • Supervise cremation facilities, manage related financial transactions, and ensure compliance with regulations.
  • Maintain equipment, vehicles, and supplies to optimize performance and safety.
  • Participate in funeral services, transfers, viewings, and cremations to provide exceptional client experience.
  • Liaise with mortuary staff to ensure timely and respectful handling of deceased individuals.
  • Recruit, train, and develop staff to deliver high-quality service and achieve business objectives.

Requirements:

  • Demonstrated leadership experience and strong communication skills.
  • Commitment to excellence, customer satisfaction, and teamwork.

Benefits:

  • Award-winning employee recognition program.
  • Tailored induction and training programs for professional growth.
  • State-of-the-art facilities and equipment for optimal performance.
  • Opportunities for networking and collaboration across the organization.
  • Birthday and paid parental leave policies.
  • Access to Employee Assist Program for mental well-being.
  • Free access to Fitness Passport for employees and their families.

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