Operations Supervisor

4 weeks ago

Port Macquarie, New South Wales, Australia InvoCare Full time
Mortuary / Operations Supervisor

Simplicity Funerals Laurieton and Hastings District Funeral and Cremation Services is a part of InvoCare, a funeral industry leader. We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.

We're seeking a hands-on and organised leader to oversee daily operations and mortuary services. This role ensures smooth coordination of funeral activities, high service standards, and effective team supervision.

As a member of the Operations team, the Operations Supervisor also supports the Location Manager in supervising transfer services, funeral services, mortuary and cremation services.

Key Responsibilities:

  • Coordinate daily operational activities and ensure adequate staffing
  • Support funeral teams and respond to client needs and service requests
  • Oversee documentation, scheduling, and administrative processes
  • Supervise cremation facilities and manage related financial transactions
  • Maintain equipment, vehicles, and supplies
  • Participate in funeral services, transfers, viewings, and cremations
  • Liaise with mortuary staff to ensure timely and respectful handling of deceased
  • Recruit, train, and develop staff to deliver high-quality service

If you\'re a strong communicator with leadership experience and a commitment to excellence, we'd love to hear from you.

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

  • Reward and recognition programs
  • Tailored induction and training programs
  • Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access to the Employee Assist Program
  • Access to Fitness Passport for you and your family

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.


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