Automotive Sales Liaison
2 weeks ago
At Cars24, we strive to revolutionize the way cars are bought and sold in Australia.
We are seeking a highly skilled and customer-focused Automotive Sales Associate to join our team. As the face of Cars24, you will be responsible for delivering exceptional customer experiences, building trust, and exceeding expectations.
The ideal candidate will possess a genuine passion for customer service, a positive outlook, and a proactive attitude. You will need a valid driver's license and be willing to undergo a police and background check.
Key Responsibilities:
- You will be the primary point of contact for customers during test drives, ensuring a seamless experience from start to finish.
- Your exceptional communication skills, warm attitude, and professional demeanor will leave a lasting impression on our customers.
- You will work closely with the customer operations team to ensure timely delivery and pick-up of vehicles, meeting customer specifications and requirements.
- You will be responsible for administrative tasks, including paperwork and handovers, to ensure a hassle-free experience for our customers.
- You will receive training on assessing vehicles for delivery or pick-up and learn how to identify and resolve any issues that may arise.
- You will play a key role in shaping and supporting the development of customer-facing processes, contributing to the growth and success of our new business.
- Customer satisfaction metrics will be your primary performance indicator, driving your efforts to deliver exceptional results.
- You will conduct test drives with customers, actively listening to their needs, asking the right questions, and closing sales effectively.
About the Role:
- Salary: $60,000 - $80,000 per annum, depending on experience
- This is a part-time position, working Friday, Saturday, and Sunday
- You will be supported by an enthusiastic and energetic team dedicated to customer satisfaction
- We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package
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