Automotive Sales Specialist
3 weeks ago
At Cars24, we're passionate about delivering exceptional customer experiences. As an Automotive Sales Specialist, you'll be the face of our brand, working closely with customers to understand their needs and preferences. Your primary role will be to ensure that our customers receive the best possible service, from the initial test drive to the final handover of their vehicle.
About the Role
Key Responsibilities:
• Manage customer interactions, providing personalized service and building trust through effective communication
• Collaborate with the customer operations team to ensure seamless delivery and pick-up processes
• Assist in the development of customer-facing processes, ensuring that our services meet the highest standards
• Conduct test drives, gathering feedback and using it to improve our services
• Develop and maintain relationships with customers, driving customer satisfaction and loyalty
What We Offer
As a valued member of our team, you'll receive comprehensive training and support to help you succeed in this role. We're committed to creating a positive and inclusive work environment, where our employees feel valued and empowered to make a real difference.
Requirements
• Valid driver's license
• Ability to work a flexible schedule, including weekends and public holidays
• Excellent communication and interpersonal skills
• Proactive and customer-focused attitude
• Willingness to learn and adapt to new situations
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