Senior Manager, Communications Lead

3 weeks ago

Sydney, New South Wales, Australia Ubank Full time

About Ubank

At Ubank, we aim to empower the digital generation to achieve success with money. Our vision is to provide a daily money companion that brings together features and insights designed to help customers get ahead.
With Ubank, our customers can discover what it feels like to save more, see exactly where they're spending, and own their own home faster. In short, we want to help them achieve momentum with money.

Your Role

Are you ready to make a significant impact in the world of communications? As a Senior Manager, Communications, you will help us earn trust, build advocacy, and drive gains in reputation and people engagement. This role reports directly to the Associate Director, Media & External Communications.

Key Responsibilities

Develop and execute impactful communications strategies and campaigns to support engagement and reputation. Develop and maintain relationships with media and pitch stories to a broad range of outlets, including new mediums. Assist with issues management, regularly looking for ways to build trust in Ubank and manage crises, aligned with the CVP and EVP. Bring a holistic stakeholder perspective and contribute to business decisions that will build trust and drive change for the benefit of customers, communities, Ubank, and NAB Group. Drive effective working relationships with members of the Leadership Team and across functions to align communication on Ubank-wide campaigns to drive greater impact. Apply judgement on potential risk and reputational issues and effectively manage risk as it relates to your role.

Requirements

Effective liaison skills with internal and external stakeholders. Demonstrated experience in communications measurement and reporting. Excellent written communication skills and storytelling ability, delivered in the appropriate style of language and channel for the target audiences. Exhibit excellent stakeholder skills, including the ability to negotiate and influence with internal and external stakeholders. Have a deep interest in and understanding of the external environment, and how this impacts communications strategy.

What We Offer

Hybrid working model - with 3 days in our central Sydney CBD office located above Wynyard station. Highly collaborative and positive culture. Strong internal development & growth opportunities. Highly competitive benefits package. Our values include Delight the Customer, Agile and Brave, Value Each Other, Frank and Authentic, and Show Up.

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