Business Development Representative

3 weeks ago


Joondalup, Australia RAC WA Full time
RAC Roadside Services: A Leading Provider of Automotive Breakdown Services

We are a dynamic organization dedicated to delivering exceptional member experiences. With a strong focus on innovation, efficiency, and customer satisfaction, we are constantly seeking talented professionals to join our team.

This role focuses on fostering and managing customer relationships by thoroughly understanding and researching their needs. You will identify how our products can best support them, ensuring all interactions are efficient, timely, and effective in generating new business opportunities.

Key Responsibilities:
  • Building Strong Relationships: Foster connections with existing customers and explore new business opportunities.
  • Customer Needs Analysis: Gain a deep understanding of customer businesses to identify how our products can best support them.
  • Regular Follow-Ups: Conduct meetings and follow-ups to educate customers on available options.
  • Sales Generation: Ensure customer interactions lead to successful sales of RAC WA products.
  • Scheduled Meetings: Plan and attend regular offsite meetings to keep customers informed about product benefits and services.
  • Query Resolution: Address customer queries and complaints with clear, transparent information.
  • Process Improvement: Spot business process improvements and opportunities.
  • Record Keeping: Maintain accurate account details and log new and existing customer information daily.
  • Retention Programs: Implement retention programs monthly to maintain customer loyalty.
  • Market Research: Conduct research to identify and refine target markets.

To succeed in this role, you must be a proactive, organized, and personable individual who thrives in a sales environment, ideally with experience in a similar position.

Requirements:
  • Experience in Sales or Customer Service: Experience in promoting commercial or retail products.
  • Exceptional Communication Skills
  • A Competitive Spirit
  • Strong Relationship Building Skills
  • Proficiency in MS Office Suite and Relevant Software
A Rewarding Career Opportunity

We offer a full-time, permanent opportunity with fortnightly pay, a balanced workload within an approachable and inclusive team, flexible work arrangements, competitive compensation, and RAC Employee benefits and discounts.

You will also be part of a purpose-led organization that gives back to the WA community, working in an environment that values ongoing career development, free Roadside Assistance, and discounts on RAC products and services.



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