Retail Operations Director

9 hours ago


Melbourne, Victoria, Australia beBeeRetail Full time $99,544 - $124,289
Job Title: Retail Operations Director

We are seeking a dynamic and results-driven Retail Operations Director to lead our retail team.

  • To drive sales growth and improve customer satisfaction by managing store operations, inventory, and visual merchandising.
  • Ensuring seamless store experiences for customers through efficient management of day-to-day activities.
Key Responsibilities:

Team Leadership: Foster a high-performing team culture by inspiring and motivating your team members.

Operations Management: Oversee all aspects of store operations, including inventory management, visual merchandising, and stock replenishment.

Sales Growth: Develop and implement strategies to increase sales and revenue.

Customer Satisfaction: Ensure exceptional customer service by addressing customer inquiries and resolving issues promptly.

Problem-Solving: Utilize problem-solving skills to address operational challenges and ensure smooth store operations.

Safety and Security: Maintain a safe and secure environment for customers and staff.

Requirements:

Leadership Skills: Strong leadership skills with the ability to motivate and inspire your team.

Communication Skills: Excellent verbal communication skills with the ability to build strong relationships with customers and staff.

Operational Skills: Proven ability to manage day-to-day store operations efficiently.

Sales and Revenue Growth: Ability to develop and implement strategies to drive sales growth and increase revenue.

Customer Service: Strong customer service skills with the ability to resolve customer inquiries and issues promptly.

Benefits:

Competitive Salary: A competitive salary package that reflects your skills and experience.

Ongoing Training and Development: Opportunities for ongoing training and development to enhance your skills and knowledge.

Bonuses and Incentives: Eligibility for bonuses and incentives based on individual and team performance.

About Us:

We are a dynamic and innovative retail company committed to providing an exceptional shopping experience for our customers. Our team is passionate about delivering outstanding customer service and driving sales growth.



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