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Guest Services Representative
2 months ago
The Panthers North Richmond is on the lookout for a motivated and customer-oriented individual to become a part of our vibrant team.
We have an exciting opportunity for a dedicated Customer Service Attendant to work within our dynamic environment. You will be involved in various tasks related to food, beverages, and gaming, ensuring that our patrons receive top-notch service.
Key Responsibilities:
- Delivering exceptional service to our members and guests;
- Managing bar service and glass collection;
- Overseeing the replenishment of food and beverage items;
- Executing café responsibilities, including barista duties and food preparation;
- Handling gaming operations such as service, cash desk, TAB, and Keno;
- Performing reception tasks;
- Assisting with events, including food and drink service;
- Managing cash transactions and operating cash registers;
- Conducting general cleaning tasks as necessary.
To thrive in this position, you should possess:
- A minimum of 1 year of experience in a similar role is preferred;
- Exceptional communication and customer service abilities;
- A strong work ethic with the capability to work both independently and as part of a team;
- A high standard of personal presentation;
- The initiative to work efficiently and proactively;
- RSA/RCG and TAB Corp basics;
- A proven track record of accurate cash handling;
- Basic computer proficiency is a plus.
You will excel in a multi-faceted team atmosphere and take pride in delivering outstanding customer service. Flexibility and reliability are essential, as availability for various shifts, including nights, weekends, and public holidays, will be required.
The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
