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Senior Client Solutions Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeClient Full time $120,000 - $150,000

As a dedicated analytics team, we are seeking an exceptional individual to lead our client solutions efforts.

About the Role

This is a dynamic position that requires a strong leader to drive collaboration, innovation, and measurable impact for clients across diverse industries.

Key Responsibilities:
  • Data Science & Engineering Leadership:
    • Lead a multi-disciplinary data team, fostering technical excellence and innovation.
    • Drive the design and delivery of data and AI solutions, ensuring scalability and performance.
    • Apply strong coding skills in Python, SQL, and Spark to guide solution architecture and troubleshoot complex issues.
    • Ensure best practices in data engineering, including data pipeline design, optimisation, and governance.
    • Translate complex data into actionable insights for clients, influencing strategic decisions.
    • Lead development and deployment of machine learning models, including Large Language Models (LLMs), Generative AI, and Agentic AI solutions.
  • Delivery Leadership & Governance:
    • Lead an agile delivery squad, ensuring consistent delivery standards, optimal resource utilisation, and continuous learning.
    • Oversee governance processes, including utilisation tracking, quality assurance, and compliance with service-level agreements.
    • Act as the primary escalation point for technical and delivery issues, ensuring timely resolution and client satisfaction.
    • Own sprint planning and resource allocation; manage ticket assignment, peer review, and quality gates.
    • Facilitate core agile ceremonies such as pipeline/resource meetings, sprint planning, and retrospectives.
  • Subscription Management:
    • Manage the full lifecycle of data subscriptions to clients, including pipeline intake, SLA adherence, QA/QC processes, and troubleshooting.
    • Ensure seamless delivery of insights and coordinate with stakeholders to maximise client value from subscriptions.
  • Stakeholder Engagement & Coordination:
    • Serve as the single point of contact for delivery operations, collaborating with onshore and offshore teams to align capacity and timelines.
    • Partner with business development and practice specialists to ensure smooth handover from pre-sales to delivery.
    • Maintains up-to-date project documentation and ensures high-quality, accurate deliverables.
    • Ensures project deliveries are within timelines and budget requirements.
  • Capability Building & Innovation:
    • Champion the development and industrialisation of new capabilities to enhance client solutions and market competitiveness.
    • Identify training needs and drive technical capability uplift across data engineering, data science, and visualisation.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.