Claims Capacity Specialist Lead
6 days ago
About the Opportunity
We are seeking a highly skilled Claims Capacity Specialist to join our team at 3001 DXC Technology Australia Pty Limited.
This is an excellent opportunity for a motivated and experienced professional to leverage their skills in work capacity, claims, and injury management to drive business outcomes and contribute to our success.
Job Description
The role of Claims Capacity Specialist will involve working closely with internal Claims Operations teams to provide expert guidance and support in Work Capacity and Section 38.
You will be responsible for completing Internal Reviews as well as supporting capability uplift through coaching, training, and Quality Reviews.
In addition, you will engage with claims operation teams by offering tailored advice on work capacity and section 38, develop and utilise reporting, procedures, and resources to drive outcomes and increase capability.
Key Responsibilities:
- Engage with claims operation teams to provide expert guidance on work capacity and section 38
- Develop and utilised reporting, procedures, and resources to drive outcomes and increase capability
- Complete internal reviews of work capacity decisions in line with legislative requirements
- Complete quality reviews to identify areas for development and implement actions to address capability or process improvements
- Cooking and training delivery to support capability uplift across case managers, decision reviewers, and leaders
- Create and maintain strong relationships with internal customers through proactive engagement and support
Required Skills and Qualifications
To be successful in this role, you will need to have:
- Strong experience in work capacity, claims, and injury management
- Strong analytical, evaluation, and problem-solving skills to deliver innovative solutions
- Excellent organisational ability including effective time management and prioritisation while having strong stakeholder management skills
- Experience working in a demanding, high-volume, and deadline-driven environment
- Great attention to detail and time management skills
- Excellent written and verbal communication skills
- A team player who likes to work collaboratively but can also work independently
Benefits
At 3001 DXC Technology Australia Pty Limited, we offer a competitive remuneration package including salary range of $80,000 - $120,000 per annum, depending on experience and qualifications.
Our 'people-first' philosophy means we offer opportunities for career growth and development, flexible working arrangements, and a supportive team environment.
We are committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship.
As an equal opportunity employer, we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
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