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Work Capacity Specialist

7 months ago

Macquarie Park, Australia DXC Technology Full time

**Job description**

Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

As Work Capacity Specialist you will be responsible for working alongside the internal Claims Operations teams to provide expert guidance and support in Work Capacity and Section 38. In addition, the role includes the completion of Internal Reviews as well as supporting capability uplift through coaching, training and Quality Reviews.

**Responsibilities and duties**
- Engaging with claims operation teams by offering expert guidance in work capacity and section 38 through tailored advice
- Develop and utilise reporting, procedures and resources to drive outcomes and increase capability
- Complete internal reviews of work capacity decisions in line with the legislative requirements
- Complete quality reviews to identify areas for development and implement actions to address capability or process improvements
- Coaching and training delivery to support capability uplift across case managers, decision reviewers and leaders
- Creating and maintaining strong relationships with internal customers through proactive engagement and support

**Required skills, experience and qualifications**
- Strong experience in work capacity, claims and injury management
- Strong analytical, evaluation, and problem-solving skills to deliver innovative solutions
- Excellent organisational ability including the use of effective time management and prioritisation while having strong stakeholder management skills
- Experience working in a demanding, high volume and deadline driven environment
- Great attention to detail and time management skills
- Excellent written and verbal communication skills
- Team player who likes to work collaboratively but can also work independently

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.