Information Systems Coordinator

7 days ago


Albany, Western Australia Water Corporation Full time
About the Role

We are seeking a highly skilled and innovative Information Systems Coordinator to join our team at Water Corporation. As a key member of our operational team, you will be responsible for providing expertise, support, and solutions for our Operational Information Systems, including SAP and Maximo, PDA troubleshooting.

Key Responsibilities
  • Provide first point of call support for user difficulties and escalate to Information Technology Group (ITG) and process custodians where necessary.
  • Provide 1:1 and group training for operational staff in relation to the use of mobile computing devices and field data capture processes and corporate requirements.
  • Coordinate and implement corrective and preventative actions in response to identified functionality and performance issues and address non-conformances.
  • Identify issues and opportunities for improved deliver field services outcomes.
Requirements

To be successful in this role, you will require:

  • Tertiary qualification in a relevant discipline and considerable experience organising and using workplace data, and considerable experience in providing technical and support services in operational information systems within an infrastructure-based organisation.
  • OR Substantial experience in providing technical and support services in operational information systems within an infrastructure-based organisation.
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a diverse team of professionals who are passionate about delivering excellent service to our customers.

We are committed to creating a workplace that is inclusive and respectful of all employees, and we encourage applications from diverse backgrounds.



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